Smart Glasses
Your digital eye for efficient service & support
See what's on site - in real time! With our smart glasses, we enable fast, precise and efficient remote support for maintenance, repairs and service calls. Using augmented reality (AR), our Baumann service technician or your team can receive targeted support on site - as if an expert were directly present.
Our service office receives live images in real time and can analyse the condition of the system in detail. At the same time, instructions, plans or drawings are streamed directly to the Smart Glasses so that the service technician on site receives targeted and practical assistance. This allows problems to be solved more quickly and efficiently, without long waiting times or time-consuming journeys.
Possible applications for smart glasses:
- Repair - Fast fault diagnosis & targeted instructions
- Maintenance - Support with regular inspections
- On-site service - Immediate assistance via expert remote access
- Virtual pre-inspection - System inspection without travelling
- Virtual training - Interactive training courses & practical familiarisation
Service tool
With our software tool, you can track the use of the smart glasses in real time. This allows you to keep control of the entire support process at all times.
Smart app: The smartphone as a third eye!
No data glasses at hand? No problem! With our mobile app, you can turn your smartphone into a digital diagnostic tool. Live images can be transmitted and important documents such as drawings or instructions can be streamed directly.
We have developed an app for this purpose that you can download to your smartphone. Important information (drawings, plans, etc.) can also be streamed to it.
Maximum data security
Your protection is our top priority. The app and data transfer are only controlled after your approval, so you retain full control at all times.
All data is transmitted via an encrypted VPN tunnel. Our transmission server in Amberg guarantees GDPR-compliant and secure data transmission.
We are at your service all over the world - Baumann worldwide